The overall experience was great. Probably the cleanest hotel we have ever stayed in throughout the world in over 50 years of travelling. Likewise the staff were really excellent , friendly and helpful. Willing to have a conversation and interested in their guests. Room was very comfortable and had everything we needed.
William
มีนาคม 2567
The hotel was beautifully decorated and spotlessly clean. The breakfast was excellent and the staff were welcoming and helpful. I liked it so much that I’ll almost certainly book another in the group either in Paris or Antibes/Nice at some stage
Catrin
ตุลาคม 2566
The staff were extremely helpful and friendly. The rooms were lovely, comfortable and clean. Location was excellent. We thought it was also really nice having turn down service especially post COVID where that is normally not offered anymore.
Harrington
กุมภาพันธ์ 2567
We had a wonderful stay here, as soon as we arrived we felt relaxed as the staff were so amenable. In particular, Romain, introduced us to the property and was a friendly face, extremely helpful with advice and very professional. Our car was taken straight to the valet parking, a luggage trolley was provided and the check in was seamless. This was the same when leaving. Our room was beautifully decorated, a lovely message left by the manager to welcome us as it was our honeymoon. We loved the bar area and enjoyed talking to Quentin, the friendly and fun barman. Overall it was a superb place to stay and we would definitely return.
Sophie
สิงหาคม 2567
This beautiful hotel is in a prime location in the heart of the city center, easily accessible to restaurants and sights. The hotel staff members were pleasant and helpful.
Janet
พฤษภาคม 2567
Brilliant staff, beautiful hotel, great breakfast, and Madam B that is part of the hotel has amazing chef, so dinner is also yummy! Staff.. Just made all great, really. To tell you that we were leaving the hotel before breakfast and lady at reception made us sandwiches and put some cakes for us so we have something on the way to airport. I was just amazed with people working there and how thoughtful they were all the time.
Tamara
กันยายน 2567
Fabulous location on the edge of the commercial centre which is all pedestrianised. The hotel is walking distance to the cathedral and the opera although we went on an insanely hot day so 15/20 minutes in the sun was harder than normal. The suite we booked was comfortable and, as we travelled with our 12 year old son, we used the lounge area as his sleeping quarters. The staff came in at 1830 to make his bed up so we could benefit from the lounge throughout the day. There were thick curtains to offer the bedroom and the lounge area privacy which we don’t often experience when travelling as a family of three. We have a 12 year old so he also enjoyed the privacy these afforded. Booking a suite also means that without additional cost you can book the private cinema which we did. We couldn’t get our app working but did stream ‘fast and furious x’ (not our normal choice of movie I might add but good for our son) through our Netflix account (don’t forget to logout when you have finished) and seated on one of the sofas with feet on footstools, us three enjoyed the cinema in comfort while the sounds of cars skidding on tarmac rebounded around the cinema. I would imagine the space would comfortably seat 30 people so, with drinks in hands we felt very decadent. The staff made all the difference. The front desk staff were excellent and greeted us on our very early arrival with ‘your room is ready’ always a wonderful thing to hear, but also went on to explain everything we needed to know with warmth and charm. Our server in the restaurant for lunch was attentive and the same server at breakfast came to tell our 12 year old the potatoes were replenished, much to our sons delight. The woman behind the bar who served our drinks and helped to set up the cinema experience with her colleague was friendly and charming and as a result of our conversation we are determined to visit Reunion. All in all a comfortable and pleasant experience with some highlights.
Verna
สิงหาคม 2567
The welcome at the reception team was very professional, friendly and well trained. I used to train staff pharmaceutical industry and can therefore spot when a team has been trained well. The team speaks several languages, including Scandinavian, English, Portuguese, German. The common areas are fabulous. We have stayed in a number of hotels in Bordeaux. Most often the rooms are relatively small and the common areas are tiny. At Burdigala the common space is large and divided into several smaller areas for intimacy. The location is perfect. We commuted from the airport by tram, which is a few minutes away from the hotel.
Päivi
มกราคม 2567
Incredibly friendly and polite staff, very confortable and clean.
Renato
พฤศจิกายน 2566
The staff were lovely, super friendly, welcoming and attentive. We were met by Dylan who took care of our bags and helped us with the room and a cot for our little boy. The reception staff were very helpful also and friendly making check in easy, quick. They were also very kind offering us water on our trip out for the day / car journey. The cinema, whilst we didn't use it we looked in and it was very comfortable and welcoming. Bar staff were also very professional, helpful and kind
Emma
สิงหาคม 2567